I am very disappointed in the service I received at the new Mutlichoice offices in Witbank, Rivercrescent centre. The three ladies were arrogant, had me charged for a decorder swop that did NOT occur, and refused to reverse the funds. They said i must call head office. Which I did, only to be told ...
After having to deal with many frustrated employees regarding the mal-administration of staff accounts, it's such a pleasure to have found Thato. What a pleasant and helpful lady! She listens attentively, provides guidance and has your issues cleared in record time. Thanks for going the extra mile ...
My account was in arrears in November last year which i paid and paid the extra amount to have my account reconnected. In December i swapped my older decoder for my newer decoder where the old smart card was deactivated and my new smart card activated.By the end of January my account was ...
Good day, I have phoned Multichoice on last week between the 19th and the 21th of August to cancel my debit order. The reason why i was cancelling is because I want to downgrade and everytime i downgrade Multichoice still deduct the Premium amount. I was told its done and even receive a call and ...
Since I took a contract with the number 084 8461 600, I have been getting sms's every single month about payment due on the dstv account, which I dont have with multichoice, so I would like to request you for the second time now to stop sending these sms's to my phone as I once replied back and ...
Forwarded Message ----- From: [Email Removed] Sent: Sunday, August 25, 2013 9:31 PM Subject: Re: Poor service [#3915671] Dear DStv Customer CASE NUMBER: 3915671 Thank you for your e-mail which is important to us. We will attend to your e-mail and provide you with feedback shortly. Please do not ...