Unacceptable Service from DSTV BoxOffice!!! Amanda from Multichoice replied to my previous query simply to be seen to be making a public statement without even bothering to contact me to find the nature of the problem. In fact she didn't even bother to READ the complaint as she would've seen that ...
The drifta has a habit of giving us the "Service is currently scrambled" message. After attempting to fix it myself online and by resetting, i gave up and decided to call the call centre. I spent 25 minutes waiting for someone to pick up on the other side!! That is easily the longest i've ...
In September I upgraded to the premium packed for the remainder of the month. I asked the It only by turned on until the end of the September, and then down grade to the easy view packaged. Come 1 October I check on my side and all look right back to easy view. When I phoned in the middle of ...
I'm Premium Subscriber, with 2 PVR decoders and my account is up to date. Since last week, when trying to watch certain episodes on Catch Up, a message would appear, telling me that only premium subscribers may view it. On further investigation, I also found that I could not rewind, pause and fast ...
Switched on my TV this morning and was not able to access anything... only a message saying my account has been suspended and I owe R35.06 R50 connection fee. I'm on a DEBIT ORDER and it is the middle of the freakin month!! So, mildly irritated I contact the Callcentre. The autopromt tells me to ...
I have been trying to activate my DSTV drifta since last week. I keep phoning and it's either the consultant sends me elsewhere or the phone gets put down in my ear. Numerous e-mails have been sent as well. In stead of resolving my query I get told my account is in arrears which I've never been ...