Its been 2 weeks later... multichoice sent out "their" DSTV technician to our home to check the problem based on our weeks of contacting call centre and my 1st complaint logged on hello peter. Tech' came out & advised he would contact "our" technician as our dish was ...
Why do I never receive monthly invoices from Multichoice? Every other company that I owe money to on a monthly basis sends me a statement and invoice of how much I owe, but I never receive anything from Multichoice. I just get asked: "do you know what date your payment is due? " "If ...
I upgraded to the new Explora on the 11th of Octeber 2013. After the installation I dreaded calling the service centre to switch over packages etc. I was pleasantly surprised when I made the call. My call got answered within seconds after doing the initial menu selections. The consultant was very ...
On 19 october my decoder just stopped producing audio I then double checked all cables and all were in order. I then called customer service where I was told to take it to the service center for them to check it. I then sent my brother where he was "helped" by Vusi in Jabulani mall and ...
In July 2013 I signed up for DSTV. I was told in Aug that I didn't get the DSTV mag as I signed up too late in July. In September I called again and was told one would be posted to me. They posted a Afrikaans one? They then posted a English one and since then I have received nothing. It's been 4 ...
While on holiday over the September long weekend I called Multichoice Port Elizabeth to activate my extra smartcard. The consultant told me after trying many things that my card doesn't work. In October when I looked at my bank account I saw multichoice deducted twice the subscription fee from my ...