So I recently got married and moved house, I went to the Durban walkin centre to transfer my wifes decoder onto my current multichoice account debit order and reconnect. I brought in my marrage certificate and ID as proof yet they still wanted a letter from my wife to confirm this??? in order to do ...
My services were disconnected so I paid an amount of R300-00 for the family bouquet to which there was a huge fuss about. My services were then reconnected and i was told i needed to pay another R70 or my services would be disconnected once again. How does that work the family package costs R180??? ...
This is now the 4th time I am complaining about this! I called to cancel my services and the guy at the call centre told me my money would be refunded in 7 days.. well 7 days later still nothing so i called again! The lady then told me its only 7 days from when its approved and that it was approved ...
I have a DSTV installation with 2 decoders for about 10 years in one location and moved into a new house and bought two explora decoders. I have to keep the old installation going for my mother, so I tried to change the main email login to that of my mothers email address. The link on the ...
Been on hold for 30 mins, 5 consultants, I supervisor, cut off 3 times all because I'm trying to resolve a query with box office. Not even a phone call back. Disgusted at level of competency and service. Would cancel my account tonight but that would mean going through the same process again. Poor ...
Hi There, Please see my original mail for more information. Until today I haven't received feedback, I only received an email to confirm that you received my mail. These morning the 19th I contacted you as usual because you don't care, I spoke to Mbali kubeka, Guess what? I'm disconnected again ...