I received a hello peter report saying multi choice tried calling me... Please do not insult me as no one from DSTV has called me to date & when I called your call centre I spoke to 2 people Charmaine & Keith I think cause he was not very unclear on he's name he placed me on hold and never ...
Multichoice is charging me for services that i did not ask for nor did i use. When i call to enquire on my account they say that i have to pay it! They refuse to try to sort out their problem out. They refuse to take responsibilty for their system making mistakes. They actually say that they are ...
I just have to say the guys working at DSTV are on the ball. I applied for a change of ownership and it was completed in the same day in a like a hour. They even phoned me twice to confirm. Very impressed indeed. ...
I have been recording DSTV programmes on my PVR for the past year or two and it often happens that different shows are recorded during the time slot which I selected than what was indicated on the guide, or the show's last few minutes are cut off, or it starts off a few minutes into the recording. ...
I reconnected my DSTV on the 11th November onto the access package, was told by the consultant Nobuzu Zulu that i only had to pay R 65 for the month. Two days later i was disconnected, i called call centre again on the 18th Nov Ref: 145313539 and was told to pay an additional R 50 reconnection fee ...
Today i called the multichoice call centre, surprisingly my call was taken quicker than expected firstly which im extremely happy for, 2ndly a friendly agent by the name of Maphule (hope i spelt it correctly) didnt get her surname sadly, answered my call, and from the start of that call i felt so ...