I became a DSTV subscriber in October. I filled in the debit order option as this is supposedly Multichoice's preferred method of payment. Multichoice failed to run the debit order for November and now my service has been suspended. I do not have a problem paying my subscription in cash, and that ...
I paid R200 out of the R218 that I was owing and I called to ask for the account to be opened I was then advised that I need to pay R151.31 I said that I will pay within a week before that the account was suspended. I paid R150 and the line was opened next morning the line was suspended and the ...
5th of November 2013 I sent e mail to Multichoice [Email Removed] asking them about insurance on my Extra View Decoder. Got automated response soon enough, but today 2 weeks later I still await feeback? Friday 15 November 2013 I phoned and asked manager of the Insurance Dept to phone me. I was ...
We have a debit order in place for our account, we upgrade and downgrade regularly. we upgraded last week and the following day our account was diconnected. after calling the call centre and spending quite some rands waiting we were told that the system changed a few weeks prior and you have to ...
Was disconnected as DSTV did not deduct (as per agreement) debit order amount. After spending 20 minutes of airtime on call centre line; they now tell me I must go in to a shop and pay R30.00 or will be disconnected tomorrow morning- an automated system. All understands the complaint and want to ...
Hi, I am a DSTV premium subscriber. I pay my premuim every month but for the past couple of weeks my dstv does not have all the channels, or while watching a program the signal just goes away. An error message apairs saying conection lost do not switch of your decoder. This message shows ...