Last week my husband and I drove the 30KM from our town to bela-bela to open an internet contract with MTN. 3 days later MTN bela-bela (JOSEPH) called to say our contract been declined. When asked the reason why he informed us that my husband is not permanantly employed! This came as a shock to us ...
On 7 September I received an SMS from the frauds department advising my bill in excess of R12000 which I immediately contact MTN to block any data and stating I have a limit in place of R3000 as per April contact. Called today 9 September and VERY unhelpful ALL STAFF! Need to know what is happenig ...
Query number 103499411 has reference. I have phoned customer service 808 on the 21/07/2013 regarding my airtime that was billed the day after receiving it and was told this was a Internet session and I was told that I could only query this after the bill date has closed. I am disputing these ...
For the past four days we have been trying to call the center on the 808 number to try and block a phone as well as start the claiming process. It is ridiculous that one will be on hold for a full hour without anyone picking up. So much for 24/7. REALLY CAN WE HAVE AGENTS WHO WILL PICKUP!!! ...
On 24 February 2011 i took out a new contract with MTN at the Grey Owl Shopping Centre in Centurion Pretoria. The contract was a top up 100 and the amount was supposed to be R 268 / month. MTN billed me in access of R1065 .00 over a period of 6 months. After driving over 400 km x 8 and 8 visits to ...
Laid 3 Complaints to MTN, Laid a Hello peter complaint. Was assured someone would Get back to me. I'm still having tons of issues, Still getting no service. No-one should use MTN for a service provider as they provide no service what so ever. I have so many reference numbers and no joy: 7009338, ...