I contact MTN centre on behalf of my grandfather tonight... do deregister mtn play services news, lotto etc.. All details was confirmed with him... they said it will be deregistered but he STILL receives it! There is no other way... this needs to be removed he is on pension and it costs him ...
I hereby wish to log a formal complaint regarding airtime which has disappeared. I have purchased airtime from Mr Price and it was loaded at 8.59am 19 Aug. 13 and at 12.30 when I wanted to message a friend I noticed insufficient funds. I then called MTN and spoke to Jonathan call reference: ...
I activated BIS yesterday, My airtime and the 20MB, has somehow dissappeared, How is this possible? I phone the call centre and I was told that the airtime I bought at 9:24 am is not showing because the system has not updated. How long does it take for the system to update that I bought airtime, it ...
Lately I've been a bit irritated with the service I've received from MTN... BUT... today I was lucky enough to speak with Phatheka Mhlungulwana who honestly went the extra mile to assist me with my upgrade and related query. I am very impressed with this lady's professional attitude and the ...
I am being charged by MTN every month for the service I am not receiving. My money get deducted every month via debit order as soon as I enquire about the deduction they cut the use of my number and this is the second time that they do that. I had a one year contract with them from 2010 December ...
Called to enquire about how the credit limit works and WHY IT IS NOT A GUARANTEED SERVICE??? Nonki's tone and attitude towards me wasnt up to par and i demand a written apology for her obnoxious behaviour. FURTHERMORE her product knowledge or lack thereof leaves much to be desired ...