I have complained more than a month ago and had been contacted by a very rude person who said that they will come out to survey our area as i am getting such a weak signal not only me but the rest of my friends and family in my area I was tod that id be contacted by a consultant who will also look ...
For 5 months now MTN have been unable to correct the billing on my account and while I have asked them to call me and I will do their job for them and explain to them where they are going wrong, they ignore my email requests to sort this out and month after month continue to send incorrect billing ...
I have seen and heard a number of adds whereas these cell companies are advertising low international call rates to a number of countries, like MTN advertising their .75c per minute to the US and a number of other countries, How is this possible but to call within South Africa, we pay much more ...
Dear MTN, I have applied for a contract between Friday, the 6th of September and Saturday, the 7th. I was initially promised a 24-hour turn-around time for me to get the contract or not. Sunday afternoon I phoned to enquire, as I have not heard anything back. I was then promised to have an answer ...
Really disappointed - MTN I sent a request to cancel my contract with MTN on 08 August 2013. They replied with a confirmation email the matter was being attended too. On the 20th August 2013, a debit of R291.08 still goes off. Numerous mails and calls were made to MTN and they keep on saying the ...
Despite the fact that there, is airtime, SMS bundles and data bundles on my phone, I have been unable to send SMS from my phone for the past 3 days. I called the 808 number 4 times and was given 4 different solutions that didn't work. At about 1:40pm this afternoon I called again, the phone was ...