So I had a problem with my BB, called the mtn call center and got cut off many times, and every time you have to go through the voice prompts. All the staff I spoke to just took guesses to resolve my problem and nobody knew what needed to be done. It was something silly that BB has overlooked, ...
Despite numerous contact with MTN, several complaints to Hellopeter and some very frustrating calls, I still have no resolve to my query. The initial complaint was logged at the end of April 2013 and cellphone has been switched off since then. Can some one please contact me to help resolve this ...
Was traveling in Mozambique with phone did not know my phone was on Roaming, came back to have my phone Barred!!! Was Told I had a bill on R 90, 000 to pay!! I then processed to try and get a less amount to pay I was going back to the UK and did not need the number any more but of course did not ...
I would like to thank Andries Nortjie for the immaculate, sufficient and upmost professional service he provided us upon our purchase for our new mobile phone. I have had nothing but exceptional service from this gentlemen! Thank you Andries, you are truly a valued asset to your company! ...
MTN Hout Bay took my brand new phone for repairs, and gave it back to me with a cracked screen, but the inspection that they did when I took the phone in, was that there was NO physical damaged. However they refused to accept any responsibility! I logged a report on Hello Peter. On the 2nd of ...
So a week ago I posted the issues about the new MTN internet service / portal. MTN proudly replied to my response on hellopeter saying they have routed the problem to the correct department. Yet not a single drop of feedback or correspondence has been received by me in person as to what the problem ...