I brought an xperiorZ sony phone from harrismith mtn shop about two months ago and recently had a problem with charging my phone.the service provider who assisted me at the shop broke the charger usb port and said it was loose, then the phone had to go for repairs and it came back today and it ...
On the 15th of November i went into the istore in Fourways to get the new iPhone 5s. I decided to do a new contract with Mtn as their deals were really good. I spoke to a consultant by the name of Khomotso who was very knowledgable and helpful when it came to applying for the contract. The contract ...
I applied for a contact with MTN (200 Anytime) on the 28/10/2013, which was got activated on the 1/11/2013. Upon activation I was told that I would get a pro rata of the units, however if I use them I will owe MTN money, which I found odd. I was informed that my free units will only be loaded on ...
I received my statement for my Samsung tablet via email and found the bill to be 5 x times my normal monthly usage. I called customer services to query and was told this was a result of data usage, Queried the usage and was old there is no detail available but a call will be logged to send me the ...
I applied to have my mtn contracts moved from my personal name to my business more than 2 months ago. I have not heard anything from the oakfields branch where I spend more than a hour to complete all the relevant paperwork. Mpho assisted me but it seemed that she didnt have a clue as to how the ...
I cancelled my MTN contract in aug 2013. I was advised that my last billing date would be 1 oct 2013. I was billed again on the 1 november2013. After many failed calls, emails and visits to mtn stores, the money deducted on the 1 of november 2013 has not been refunded and I have not had any ...