I have contacted Boitumelo Tumi Mokgara on the 11/11/2013 and tried every day since, you cant even leave a message because her message box is full followed by numerous emails and even contacted the call centre on Monday and spoke to Balesa Motsepe for Boitumelo Tumi Mokgara's manager to contact me, ...
Hi There, I have requested my statement from you to no answer. I want the Statement together with the months that are outstanding. Please call on 071 354 0285/0413906308 or email sphokazi.sifundaATgmailDOTcom. Regards ...
After purchasing an upgrade data bundle for a Wi-Fi router, and waiting 2 hours in-store to confirm that the upgrade was in place, I was still charged on the previous bundle for another 24 days resulting in astronomic out-of-bundle rates. I have tried twice to call Customer Complaints, and have ...
I logged an online query on the 12Nov with Mtn. Re: contract data update. My account had not been updated with the agreed data as per our contract. I then received the following response We have received your complaint. Your reference number is MTN REQ:2905212. I queried this and then received this ...
Upgraded early October based on a their booklet (link to booklet) [URL Removed] . Called on 24/10/2013 to ask them why am I not getting the bundles and logged a call to date no feedback from MTN. When I called 20/11/2013 I spoke to 2 ladies, one said "the notes on the call says Im not entitled ...
I was billed just over R14000 today 19.11.2013 and MTN disconnected my service after receiving a sms. upon enquiring as to why I was billed such a huge amount, they said I have downloaded over two gigs for a session. As I can remember I downloaded nothing and I still have bought data left of about ...