I lost my phone on the 21 Dec 2013... Called the MTNSP they blocked my phone together with the sim card got the reference nr and al. they told me to report it and all, which I did. but da most irritating part of this whole is that when I try and call that bloooody insurance always get cut, it keeps ...
I was unable to send sms's and dial out since the begining of December 2013, after about 20 odd calls to the call centre on number 808, all the call centre agents could assist me was with giving certain codes which to date has not worked, one agent was friendly enough to give me a return call and ...
My Sony Xperia Z1 slipped from my pocket en fell 500mm onto a couple of pebbles and cracked the screen as well as the touch screen.(Gorilla Glass? Impossible!!) I took the phone on the 2nd of December 2013 to the MTN branch at Somerset Mall. I have now enquired 4 times by calling the Technical ...
Took my phone in for repairs in November. On Saturday at around 13:30 a lady from Mtn smartphone plus phoned me to say that both phones are beyond economical repair and I must go to an mtnbstore to get replacement phones. I went to the mtn store and the consultants told me I can't get phones ...
Unacceptable response by MTN consultant. the issue is MTN billing me for data from my airtime when I have an active data bundle with Afrihost. Below is the Original query as advised to be logged by the MTN data specialists. Note Text: Hi, this month (December) my MTN airtime has been used up for ...
I successfully applied for the Mtn Anytime 100 package on Promotion, however I have received disappointing service since 1) The shop did not Rica the sim after understanding the need for my pregnant wife's number to be available without delay. Hence she spent a day without a functional mobile. The ...