On the 6th of January 2014, i went into MTN Rosebank Mall, staff was friendly and Nonhlanhla served me and renewed my contract within minutes, as always MTN Rosebank a great pleasure being your customer. ...
On December 12th my contract was upgraded by MTN. I submitted an affidavit and copy of my ID on December 19th so a case of could be opened. Since then I have spoken to over 8 consultants who have all told me a different story as to how long the investigation would take: 48 hours, 2 weeks, 10 ...
Actual Report: 1 DEC 2013 I did an upgrade on my contract with MTN direct which was successful and activated on the 21st of October. Received missed call from the N1 and requested to contact them, when I do that it leads me to RTT courier and they refer me back to MTN. Not a pleasing event at all. ...
Hi I been loading data on my phone For the past 2 months and not getting any 50% in return! I called on the 2nd spoke to some lady who said I didn't qualify then said I do and then would log a query for 2.5 gigs to be credited back to me. To date no feedback has been received and I asked her to ...
I have been put on hold for more than 30 minutes every day for over 7 days. call centre agents are not answering the phones. ...