I did a contract migration from top up to a data contract on the 19/12/2013 at MTN Wonderpark but after five days the phone still did not have network so I called MTN customer service who told me the sim was RICA blocked. Why was I not advised to RICA the sim when I signed the new contract ...
I have been an MTN subscriber for a number of year and have always upgraded as and when my contract was due! I then decided I wanted an early upgrade (month 18) but was told by the call centre that because I'm not spending a lot of money they won't entertain my application though their policy ...
On 31Dec2013 a unauthorized debit of R1067.98 went out from my account, by MTN SP. I DO NOT have any MTN accounts. on 2jan I followed it up with MTN. according to MTN, two contracts have been made out on my name. How is this possible with out my consent? the unhelpful consultant (Mr Tabego-MTN ...
My Complaint is as follows, I have tried to cancel my expired contract for over a month. I have phoned the normal 808 number designated for persons with cellphone contracts. After selecting to talk to a consultant only to be referred to another branch or the cancellation department. After 10-20 ...
To Veronica, Mantoa AND LINDI and all others at MTN WHO HAVE LISTEN TO ME!!! LiNDI PROMISSED TO COME BACK BY THE 30/12/2013 AND AM still waiting!!! Has the CREDIT BEEN PASSED!!! Reference Number: 7213434 -0718703910 ...