I have been plagued by no 3G coverage problems with three MTN devises for the last 3 months. I have been trying to escalate the problem with Autopage Altech Cellular almost on n weekly bases. The support staff enters / log a problem on their system but I have not received one call or e-mail ...
This is no reflection on the staff at the MTN store - it is the large corporation syndrome. We signed a contract for and Iphone 4 - with understanding that it will be there within 2 working days - to be called 2 weeks later and told that the phone is no longer availabe, and that we can only get the ...
Hi On the 12th of December 2012 i upgraded to a new my phone to the Galaxy Note 2. I booked the phone in at MTN canal walk on the 8th of January because it was not charging (the phone being 3 weeks old).after calling for an update on the phone for today i was advised that the phone is being sent ...
I live in the middle of one of the biggest metropols in the country and can't even use my phone for voice calls anymore, (for more than a minute), without the call being dropped. I have a cell phone contract as well as a separate data contract with this company, and it's the worse decision I have ...
I called MTN to enquire whether I could upgrade my handset on the phone. I was told yes and that as I was moving from a Blackberry to a Samsung S3 I would need to call the call centre when I received my handset so that they could activate my new phone. I did this and was passed from pillar to post ...
My wife has a contract with MTN. She registered with MTN's loyalty program to earn points that can be used to buy extra data bundles, like a 24h internet bundle, and then use the handset as a modem to access the internet. We have done this before and it worked great. At 6:30 pm we used points to ...