On 13/12/2013 I took my Nokia Lumia 920 to Mtn Stellenbosch Eikestad mall, the phone was giving me problems. A lady, Nadine assisted me. She said that she'll be sending the phone away for warranty assessment as the phone was only 6 months old & if it is approved, I will be receiving a new phone ...
Dear Montoa from MTN (REQ: 3003803) Thank you for getting back me regarding my complaint and telling me someone will phone me to investigate on my query, but still... up to now... no one has phoned me. And the last two months, Nov and Dec after my complaint on Hello Peter, and numerous requests for ...
To Whom It May Concern On Thursday, 9 January 2014 I contacted the Hyde Park MTN in order to purchase a new SIM card as I had lost my old one. The contract is in a family members name so I asked what I required in order to purchase the new SIM card. I was informed that I required a copy of my ID, a ...
My account was suspended after I had made payment at a MTN shop (wonderboom junction) I then called the mtn customer care number 808 and had waited over an hour for an answer from a consultant. So firstly I am upset that they had cut my line and secondly I am upset that it took so long for them to ...
I asked Riyhaad if I could upgrade and he confirmed via email, which I did on the 1st of Nov 2013 at MTN Centurion Mall. A consultant even phoned me afterwards to check if everything was ok. Now I keep getting messages from MTN that I am eligible for an upgrade. Another one??? And also my MTN ...
I visited the MTN agency on the second level of Centurion Mall on Wednesday 8 January to get my new phone and to upgrade my contract. I arrived at around 17h50. There were approximately 15 people in the shop and ONLY TWO consultants, the third one appeared periodically and then disappeared into an ...