My contract expired at the beginning of January 2013. At the beginning of December 2012, I called the contact centre and advised them that I would not like to renew my contract but I want to retain my cell number. I was advised to forward an email and request for a migration from Postpaid ...
I recently changed over my cell phone contract from personal to my company as well as upgraded my contract. Warryn assisted me with this and he really went the extra mile. ...
I ordered an upgrade handset on 17th Jan 2013, with the promise that it would be delivered within 4 to 7 days. It hadnt arrived by 24th Jan so I phoned MTNSP - first person Hafiq gave me the order no and ttransferred me to RTT (MTN couriers) I was cut off, so I phoned again (Kyle) I told him MTN ...
I have 4 contracts due for update. I went in to MTN Knysna and completed documentation for the upgrades. The delightful sales lady advised me that she couldn't process because my account needed to be paid (although I was still well within the pay-by-date limit.) Not a problem, I went and ...
17/12/2012 - MTN SP emailed me suspecting activity on my account. (R2798-59 in a few days) 17/12/2012 - I phoned to sort it out, because this was definitely wrong. (customer care 808) I made it very clear to please sort it out, R2798 would seriously hurt my overdraft. Response: I have to wait till ...
Ref : 96355569 So MTN you decided to take R2144 from me? What for? Last night a debit order was run by MTN and debited my account with R2144 which I don t even know what this amount is for. OK I did fone your call center and was informed that I have used a lot of data in November amounting to ...