We signed up for Anytime 500 package @ R394 p/m on 3 August 2012 with Lloyd Heath an MTNSP manager for Anglo Corporate. We have all the confirmation emails and documents signed by my husband stating that it would cost us R394p/m, unfortunately shortly after upgrading there was a postal strike and ...
I have never had such bad service, and dealt with such arrogance as what has just happened to me! I queried an invoice, to be given inane answers, was transferred from cancellations to legal back to cancellations to customer services, with no resolution. Disgusting! MTN you do not deserve ot have ...
I receive up to 50 calls per day from a blocked call - many times between 12-5am during the middle of the night, I have asked MTN to help identify the caller but their response was to get a police case number. When i did get the police case number, they then chanaged their tune and said they cannot ...
I ported from Vodacom to MTN a week ago. My package includes BIS of R59 per month. Since day 1, I have on many occasions contacted MTN via: 1. Visists to the shop in Parkview 2. Called 808 3. Called 1555 4. Sent messages via your customer zone 5. Was given an 083 number that does not exist I'v been ...
I've been a loyal customer of mtn for more than 10 years. Mtn used to be the best mobile network, with the best coverage in any area imaginable, but that definitely is no longer the case. I currently have 2 contracts with them -one for my tablet and one for my mobile phone. I have never had network ...
I'm trying since last week to get my internet connection to work, i have a uncapped lite internet contract with mtn, after I reach my 3gig my service was throttle down to a service of no connection. I never sign a contract that said after the 3gig my connection will be terminate, Its not really ...