On the 2nd of january, i went to the mtn at Thabo Mbeki Street Branch and did my upgrade on the top-up 100 contract on the Samsung galaxy s2 .I was informed that they dont have stock but that they are ordering it right now. That it will be delivered on the 4th. On the 4th i went back to get my ...
I have a serious complaint about the MTN SP online department, I applied for a S3 for my boyfriend last year, when I applied online I applied for an Anytime 200 deal monthly cost R389 pm. When the cellphone arrived the contract stated Anytime 100 deal monthly cost R239pm. It shocked me as that was ...
I applied for a phone through MTN Direct. I heard nothing for a few days - tried to get hold of the person who assisted me and never got a response. Contacted the call centre who said it was a warehouse issue. I waited - tried again and was told it was a courier issue. They promised to phone back - ...
I upgraded from 75MB 3G card to the Wi-fi uncapped (R299/month) on 14 Sep 12. End of Oct 12 I received a bill for R4, 200 and was told that Mtn billing period is 13th to 13th of each month so I was billed on my old package. No one informed me that the upgrade would only be active a month later, ...
I've requested my daughters contract to be terminated and moved to her name. I went in during Sept'12, Janien assisted and informed me that I must come back Oct as my daughter's contract will only then expire. I went in Oct, with my daughter, and was given a set of documents. I've asked Janien 2-3 ...
MTN e-mail users trying to log on, now get the following notifications : "To meet the growing demand of the current MTN email service, MTN will be performing infrastructure upgrades." - about time. It hasn't been updated in 5 years I've been using it; boasts a measly 10MB -cap! ...