I'm so sick and tired of all the that have been given from the call centre! The supervisor was supposed to call me back on Wednesday! I'm still waiting! I have been without my phone for 2 months now! b its pathetic now! I have now lost 2 months on my warranty?! I need this sorted out now I'm ...
At MTN the customer is always wrong. Issue ref no. 97034405 is still not resolved. I went to the store in Sandton city and its becoming stores blaming each other and the customer. Certainly not upgrading my other contract. Ridiculous customer service from the regional manager, customer care 808, ...
My phone was booked in for repairs on the 30th Jan 2013. Due to it not powering on. The branch consultant told me that i will know what the outcome is in 3weeks and that they are sending my phone to the High Volume Repair Centre in durban. 3weeks came and went with no feedback or contact. Until i ...
I know how to use my iphone properly & have customised it to save data & battery (notifications are to a minimum and applications closed properly). in OCTOBER my data suddenly started disappearing. I have called MTN numerous times requesting a DETAILED itemised bill with data usage & ...
Its that now mtn is tryn to force us to not use bis with blackb erry anymore .why shuld they try get more money out of us consumers.theyv already blocked us from downloadin... in furious as I pay loads of money for a contract fone and doon there won't be bis.so I will cancel my contract and go to ...
I have an existing contract with MTN and called in last week Tuesday to add an additional line. Got through to Kreason Govender who has been very nothing but thorough and helpful with the application. Since then I have been told of a system glitch and that they are changing systems (which i fully ...