One of my mtn contracts recently came to its end of term and I decided not to continue with an upgrade but to convert the number to prepaid. I called the call center on friday 1 March and was told that this was sorted out and it would take 24hrs to move the number to prepaid ref number 97544776. ...
Hi, it is now 2 weeks since I requested my itemised billing, I have called twice and I get the first time my details were taken down incorrectly - which I understand, I called a second time and confirmed my email address but to date I do not have what I requested. please can this be sent to [Email ...
Hi! My mom lost her phone in a taxi! Ok fine she bought a new 1 nd a new sim card! She's been calling the customer servive call centre the 173 number since yesterday bt no consultant is answering! She's been listening to the machine telling her that ALL consutants are still busy may she stay on the ...
Dear MTN, my billing date is the 26 of every month. On the 29th roughly, at the latest i got my rand (bundle) information loaded This month so far, I have used all my rand value (R350) for internet, BECAUSE MY INTERNET BUNDLE WAS LOADED??? So, now when i use internet, my rand value gets eaten up??? ...
I hope you are not in a meeting and would take a few min of your busy day to assist me! I have been a customer of the MTN network for the past 14 years, about 6 months ago i upgraded my contract and took a Galaxy S3 which has given me endless problems. It did not get any signal as well as could not ...
I apologise in advance to whoever picks this complaint up but I am so mad I cant help myself. For months I have been asking if I can advance my letter to switch NOT cancel as that was just ridiculous money... I have been sending my letter and evens as late as last week was refused so on the very ...