I have been dealing with Kasha - MTN Cavendish Square for over 2 months asking for a copy of the contract that I signed when I took my new phone (late last year) - I was never given a copy which I should have - now I am being charged for extra thing I was never told about. Kasha told me he would ...
My Upgrade was due and I went to the MTN Shop in Lakeside Mall to fill in all of the details. I explained that I would like to remain on my current package which is the Top up 200 contract and leave everything as is, and to just give me the new phone. As I received the documentation I noticed that ...
I visited the MTN Store in Eastgate yesterday, and was assisted by a consultant by the name of Isaac. Don't think he knows much about his job. First he asks me what I need help with, after giving him feedback he is unable to locate the handset I was due for an upgrade for. Thereafter, I inform him ...
I Find it extremely disappointing that MTN has decided to make LTE subscription based whereas Vodacom has it available for free. There was no talk of making it subscription based prior to the launch. When advertising the iPhone 5 which i upgraded to they said it could run on the networks LTE system ...
Good day On 7 march 2013 I went to upgrade my cellphone at mtn, I wanted the samsung galaxy s4 and requested when it will be available. I was told by their samsung representative at mtn it will only be available next year (any customer will believe someone working their and specially for samsung). ...
I have two contracts with MTN. My one contract, a BlackBerry 9810 which I a have for about 13 months has had a problem with the scroller button. I couldn't send the phone away for 2 weeks to be repaired and found out 2 weeks ago that I, myself, can go and drop the phone at the repair centre with a ...