What a surprise. Mtn promised into looking for feedback. Another week have gone by with zero response. Please advise where I can drop off your equipment as I no longer want or need it and would like to go witha different provider. Note that my phone contract also expires this year and I will end ...
On Friday, 18 January 2013 I sent an e-mail to MTN to change our postal address. On the same day I received a response from MTN asking us to fill out forms and fax it to MTN, also done on the same day. This week I came back to Pretoria and received statements from MTN on my previous address. I am ...
I am so disgusted with the service i received from MTN direct. I was called by Palesa from MTN direct for an upgrade that is due on0732767723 on Wednesday the 6 March 2013. When Palesa called I told her I went to the MTN branch in Montana to do an upgrade of a laptop but they did not have stock for ...
I took out my third contract on the 31/10/2012. my sister is using the phone. the phone was booked for repairs on the 25th February as the phone was not switching on. The consultant, Thareef Rashid, informed my sister that the software needed to be updated. my sister received her phone last week ...
Good Day. My name is Michelle Marthinus and i entered into a contract with Mtn last year for broadband 2 Gigabyte @R149. I got an account for over R700 in January 2013. I contacted their customer support as i could not understand how I got a billing of over R700. According to my contract i am ...
Firstly after having my contract renewal date moved 3 times, I've spent most of the week trying to get through to MTN to process my upgrade! After being put through no less than 8 people and spending over 25min on the phone, the consultant tells me that he can't process my upgrade to a MacBook ...