I phoned 808 on last week the 10th of March to have a 300MB data bundle loaded. Then I was told it takes 2-24 hours then it will be loaded... on Wednesday 13.03.2013 I phoned 808 again and now it's been 96 hours more or less and I am still waiting for my bundle. On 14.03.2013 I phoned 808 again and ...
I took out a 2 gigs Tablet data contract for R369pm in February 2012, first 3 months I was paying the normal subscription and I always carried over data because all I do is view emails and surf the net, occassional downloads small file downloads. Then suddenly in May 2012 my bill came up to a ...
I sent an email with a specific question with regards to paying my internet account. I made a point of mentioning that I do not have an MTN cellphone A/C. I got a ridiculous, irrelevant automated response from "webmaster 'telling me to manage my cell phone account on MTN active! I looked at ...
CAN MTN PLEASE EXPLAIN WHY THEY STILL DON'T HAVE NANO SIMCARDS FOR PRE PAID IPHONE 5 CUSTOMERS?? WHAT IS THE DIFF BETWEEN CONTRACT NANO SIM AND PRE PAID? WHY DOES MTN ADVERTISE "LTE" IF YOU CAN'T DELIVER THE SERVICE? WOULD YOU LIKE US TO GO TO VODACOM FOR SERVICE?? ...
I have recently requested an Itemized bill for my cellphone (3 x on the WEB, 1 x by phone, and also raised a complaint once) Up to date I have only received an Invoice for the account. My complaint was raised 3 days ago but I have not received any correspondence with regards to the complaint. I ...
I've logged a complaint during Jan 2013 and up to now MTN has not responded...!!! ...