I have just spoken to Ntula regarding a query I have since Sunday (17Th march) My query is why I was charged R200 for internet usage that day, I was told that it occurred at 08:20am. I concur this as I was on the internet, the Samsung website. I would like to know is what could I have possibly have ...
For numerous times I have problems with MTN & its handheld devices. Last year I bought a Nokia E7 from Cradock Branch - after a few months the phone gave in. They replaced it with a BlackBerry 9900 which also now, after a few months is faulty. More than a month ago I took the BlackBerry in to ...
I ordered two phones (iPhone 32GB and Samsung Galaxy SIII i.e. Anytime 350 TopUp and Anytime 200 TopUp) on the 14th Feb 2013 from MTN Direct and they were delivered the following day. I then discovered the iPhone had a crack and I called MTN Direct, and I was informed to drop it at any MTN store. I ...
I have a balckberry 9300 and 9810 i have been trying to get my MTN BIS to work on one of them with no joy and each time i call your call centre all I hear is " all of our consultants are busy, please stay on the line" this goes on for over 45 minutes then they are still unable to help and ...
Hi MTN You know ever since I started using MTN in 2008/04 I have never ever experienced this kind of service from the 173 Call Centre. The customer experience that I received from one of your consultant (AYANDA NGIBA) was VERY EXCEPTIONAL. HE WENT AN EXTRA MILE BY CALLING ME BACK 30 MIN AFTER HE ...
FIRST MTN CHANGES TO BIS ABSOLUTE OR WHATEVER THEY CALL IT, WHICH I AM UNDER THE IMPRESSION WILL BE THE SAME AS NORMAL BIS AND SHOULD LAST ME FOR A MONTH, I ACTIVATED MY BIS ON MY BLACKBERRY ON THE 3RD OF MARCH 2013 JUST TO COME AND FIND THAT ON TH 21ST OF MARCH IT HAS BEEN SWITCHED OFF. I PHONED ...