I have been trying for almost 2 years now to get out of this ridiculous fraudelent network of MTN. all my complaints were never resolved and I only receive computer generated responses without any contact details of a real person!! I recently returned from an overseas trip. i activated my ...
I gave my phone in for Repairs and software upgrade, I paid on the 1st of March and phoned in on the 5th, call centre told me that the phone has been repaired and is awaiting to be dispatched. They told me that the courier takes 72hours to deliver, a week later no phone. I phoned in again last week ...
Here is a copy of a recent self explainatory letter i sent to mtn I am raising a deepest dissatisfaction with regard to my contract with you guys and the response I am getting from you guys. Mtn is owing me lots of money and punishing me for their mistakes, I upgraded from my previous contract to a ...
I've had a contract with mtn for about 3yrs now. I've appplied 4 a tab on the 19-03-13 and was told I'd get feedback on the same day and I didn't. When I enquired the day after I was told I would know before end of business the 20th up till now my appllication is pending. Do you guys know what your ...
I applied for an internet contracts last week Tuesday 12/03/2013. I sumbitted all the necessary documentation as well as my existing modem. Till now no consultant has contacted me with the outcome of the application. And this is only for R69 per month... how difficult can this be. I went to the ...
I upgraded my contract on Monday. The new phone required a different type of sim card, which required the branch to do a sim swap. As this contract is under my business, I provided all the requested documentation to the branch which they had to forward to the head office. I was informed that I had ...