I have been in contact with your Blue Route, Cape Town, Gardens and Cavendish Square branches. I have been gone from one frustrating conversation with one administrator to the next over the past 6 months with each of them giving me little information which is relevant as when I have followed up and ...
Customer service, wait for a long time to get them to help you on the 808 number. Then the system is off. R39 and R318 was mysteriously deducted from my contract airtime. Their explanation was I downloaded/ bought something from the internet... not true. I want my airtime back. I convinced my ...
OK so my MTN story is not getting better. I dont get and LTE phone and when MTN reply to my previous report I get no real answer. They do say that the SIM needs to be LTe and when i check it is not. I then check the data on my package and it is wrong. I should be getting 300MB per month and the ...
I have been trying to upgrade a contract with the Mtn branch at lakeside mall in Benoni, I went into the store in January wanting to upgrade to a deal on a Samsung Galaxy S2. I was told that they do not have stock and will be ordering in the next few days, I left my cell number with them to let me ...
I have upgraded my cellphone contract to an Ifone and I needed the new contract to be loaded, the contacts from my previous phone to be swopped and and MY BIS cancelled. On wednesday the 20th of march, during the day I went into the Greenstone branch to sort this out as I was informed that they ...
Good morning Since i took out the internet contract with MTN in June 2012 I could not connect to the internet even once form my house. I have been paying my bill every month through a debit order. MTN cannot tell me when i will have signal. MTN is breaching the contract as they cannot provide any ...