My invoices all of a sudden have data charges to the excess of R500 even though I have a 2Gb re-occurring data bundle loaded on my monthly bundle. I checked my itemized bill and I was charged for data since the beginning of the month. I raised the query via MTN Active's website and for 2 weeks I ...
I own a shop next to the MTN store in Gardens Centre. 2 weeks ago my business laptop started giving me hassles, its old and im due for a new one. So I went next door and chatted to Diana who helped me choose a new one thats in the MTN deals mag. I did all the documentation and she said she would ...
I have had a contract with MTN since 1997. I have been on the top plan since 2005. Recently Aug 2012, my monthly account went from & avg of R1500-R1700/month it climbed to R1900 then R1950 then R2100 then R2300 then R2400. At the same time the signal was intermittent, my calls would get cut off ...
I called mtn greenstone about 2 to 3 weeks ago to find information on my contract.the sales lady said she'll return to me with all the neccessary information & I'm still waiting til today after I called twice in one day! ...
I took out a contract in December 2012.In Jan 2013 my new Galaxy S3 had problems charging. I took the phone to MTN at Irene mall to be checked out. The salesman ticked all the boxes on the check sheet and even noting that there's not a scratch on the phone. Behind the battery there's a white strip ...
Earlier today, my data contract with MTN was cancelled by them as it came to an end. Last month I requested that the monthly contract not be renewed after March. I was told that one month's notice is required in order to inact a cancellation request. I called in on 22 February and informed them ...