I sent my galaxy 10.1 tab in to the store for a malfunction and received it two weeks later on the 16/3, with the wrong charger and the charging point of the tab faulty. The malfunction was resolved and worked properly for the better part of the weekend. On the Sunday of that same weekend the tab ...
On the 12th of Feb 2013 I logged a complaint (Query number 6240010) that in the area, where I live, I get full 3G coverage but I struggle to connect to the internet. If by chance I manage to connect, a simple page like facebook mobile would take around 5min to load, if I did not decide to stop it ...
Thank you Mery and Masnoena Arendse for sorting out my issue regarding the incorrect contract. You were both professional in assisting me and sorted the issue out very fast. Meryl you are a real asset to that store you were calm and didn't once badmouth the person who messed up, u just sorted his ...
I bought a 24 hour data bundle on the 29th of March 2013 using loyalty points. Received an SMS on the day confirming the purchase. I tried to activate it without success! On the 30th of March I received the following SMS: "Y'ello, you've successfully loaded a MTN Broadband Unlimited 1Day bolt ...
Went to mtn to get a sim card, was shocked to find out that they were charging R100 for a pay as you go sim card, when I asked why I was told the price went up. After buying the sim card I went to another shop to find out the same sim card was only 0.50, I still had to buy airtime to get my BIS ...
Martin store manager of MTN SP Fourways (Cell network) is a real donkey's behind. I went to them to upgrade my contract. The phones I wanted needed to be ordered. I ordered them on the 18/02/2013 i then got a call on the 12/03/2013 to advise that they have been delivered. i advised the Masesi to ...