MY ACCOUNT BALANCE WAS HAVING MORE THAN R90 AIRTIME I MADE A MINUTE PHONE CALL LATER IN THE EVENING TRIED TO MAKE A CALL ONLY TO FIND OUT NO FUNDS AVAILABLE CALLED MTN AND WAS TOLD THAT I HAD A SUBSCRIPTION RUNNING WITHOUT CONSENTING TO ANY OF THIS THROUGH OPERA TELECOM /SPRING MEDIA JICLA ...
Re your response on my complaint: I really do feel that you must take responsibility for the ill advice that was given to me by one of your employees. You cant just pull up your shoulders with a "sorry" and I must pay. As I am at the moment an unemployed person, I would NEVER EVER let my ...
My son has a blackberry through MTN, under my husbands details. At about the beginning of March 2013 we took his phone in as he was unable to connect to BIS for about a period of three weeks. We took it to Mall @ Reds MTN Branch, Centurion. We were informed by a staff member that they would have to ...
I decided that I would upgrade my phone today (being Sunday 31/03/2013). We were well aware of the opening times that the MTN store has on displayed on its window, so we were not concerned when we decided to arrive at the store just before 14:00. Unfortunately, upon our arrival one of the ...
I have been trying WITHOUT any luck to stop my debit order. I started the process on 29 Novrember 2012. Now, in 2013 they are still deducting my monthly debit order even though i don't have a number on their network nor have i had since 29 december 2012!!! eventhough the retentions department have ...
I applied at MTN Wonderboom Junction for a wireless internet MTN Modem. I was approved for a contract within 3 days. I was then advised that they did not have modems in stock. I was then sent to a branch at Menlyn to collect a modem, I then drove 100km to Menlyn. On arrival I was advised that I ...