I went into MTN Randburg for an upgrade and to apply for a new contract which was meant to be a surprise phone for my wife, to my shock this was declined I called the number I was given 011 912 3000, I had to call 4 times, because I would either be cut off or there was a "bad line" - I ...
I ve reported poor networkin our area Ditenteng Village Moletjie (Polokwane) on January the 4th. And talked to Immanuel who promised me that I ll get call from Mtn but nothing happened till I called again on the 26th March and promised again by Immanuel that he ll take it up with his bosses but ...
Been trying since Sunday morning to call the UK, every time I dial, cellphone tells me "Network Busy". I got through after 10 tries to 173 and was told nothing wrong with the lines and I should just call from a land line, trouble is I don't have one! Tuesday morning tried a dozen times to ...
Since November I have supposedly been receiving my statement by email. However the word statement reflects only the front page which is what I owe. I have been charged for 5 months for itemised billing and I receive 2 pages, the statement front and a debit order mandate. I have queried with MTN and ...
My wifes contract was renewed 16 months ago, and I only recently logged in to MTN active. We upgraded to an ANYTIME 200 package and to my surprise, we were only receiving R100 airtime, while being billed for the ANYTIME 200 package. I called the MTNSP call centre, where the call centre agent logged ...
Monday March 25 I applied for a 2GB data contract. Timothy promised me it would be ready the next day and that he would give me a call. No such thing happened. So I went back to the shop on Wednesday March 27. A collegue of Timothy checked it, said it was still in process and that it woul be ready ...