My fiance went to MTN Cresta for a new contract on 6 April 2013. There was a special on the Lumia 920 where you get a free wireless charging stand with it and in the pamplet the fine print reads "while stocks last". There is also a little asterisk next to the wireless charging stand that ...
I had two contracts with MTN, of which i have already cancelled one.(was not informed i was due for an upgrade or i was able to cancel, MTN just kept billing me). But that is not the issue here. I wanted to upgrade to a data deal last week and wanted the Galaxy Tab 10.1, but I was then told it ...
I lodged a complain via Hello Peter on 9th February about my difficulty in obtaining copies of 2 contracts signed on 9th March 2012 and about 2 weeks later I received a call from Nicholas at the Call Centre telling me that the matter had been escalated to senior management. He told me that he had ...
I currently have 5 contracts with MTN of which 3 i am in the painful process of upgrading. We called the MTN branch in stoneridge on Thursday morning to ensure they would have stock of our phones, as they did not have stock they said they would order to get delivery on the Friday afternoon when we ...
I have two top up contracts with MTN my debit order of R318.00 that is suppose to go off every 7th of each month. On the night of the 8th April i got an sms for the amount off R 965.00 that went of for MTN. I then phoned the call centre just to find out that my debit order did not go through for ...
On the 4/2/2013, I received my MTN modem. From day one, I couldn't connect due to bad signal. The head office told me that it merely was my settings which obviously wasn't the solution. I've contacted the head office numerous times and spoke to consultants who repeat the above. I took my modem to a ...