On the 20 of February, i upgraded to new package that incl a Samsung pocket cellphone and a Samsung TV Set. I received the phone on the 22 of February, but no TV was delivered .i called their call centre and i was told that the TV was out of stock. I asked them to change to a different package that ...
I did an upgrade via telephone with MTN's retention team, firstly the agent who helped me stated that i will get an sms the day before delivery, MTN then proceeds to sms me on the day of delivery stating what documentation i will need on hand, which i did not have i had to leave work, get it and ...
Why is there a discrepancy in price between data plans and data bundles? I pay for 2GB of data. Whether I choose to buy 2GB of data for my phone or modem or tablet or wifi-router I am receiving 2GB of data. Why should the price be any different? Why should I have to pay for and carry multiple ...
I LOGGED A COMPLIANT LAST WEEK AN UP UNTIL TODAY NOTHING HAS BEEN RESOLVED NO ONE OF MTN STAFF HAS CONTACTED ME, I HAVE SPOKEN TO THEM ON THE 6TH APRIL AND WAS TOLD ILL GET FEEDBACK ON THE 8TH, THE 8TH NOTHING HAPPEND, I PHONED 9TH AND AGAIN 10TH THE MORNING WHICH I WAS TOLD I CAN PHONE BACK THE ...
MTN has consistently ignored my requests for feedback regarding an apparent change in my contract terms from this year. MTN instead of sending me ridiculous marketing messages, please respond to my query immediately. There are inefficient, unhelpful staff at your call centres and in your Sandton ...
A while back i received a Blackberry Z10 as a gift from my aunt. I went to MTN Flamwood in Klerksdorp to do the necessary sim swap from a sim card to a micro-sim. Since then, all has broken loose. I called the contact centre who advised me that i should load BlackBerry Absolute in order to receive ...