Last week I have complained regarding a one day uncapped data bundle that I bought. After activating the bundle it worked for a little while and then just stopped. It took all the airtime of my phone and the bundle did not work. they only gave back R350 of my R600 airtime. Now I had to buy airtime ...
I was informed of the failed payment on 5 Apr, by FNB, and not MTN. I immediately made my payment. I received a phone call this morning 9:42, asking me if I made a payment towards my failed debit payment. I informed him that I made the payment (same amount as the usual debit), on 5 April, after ...
After 3 months of endless calls and queries logged, i am still being charged for a phone that has been paid off in my 2 year contract. Being robbed for 3 months now. Ref nr. REQ 1902803 ...
I bought an iphone 5 on the 17/01/2013 and I had it for a month & few weeks. It started giving me problems, I couldn't scroll up & down so I took it to back to the store where I bought it so they could book it for a warranty assessment as I had only used it for less than 2month's. When it ...
My HTC Desire S stopped functioning after a year of good service - 'Can't read sim card'. I handed in my phone at the Robertson agency for MTN and was told my sim card was fine and they need to send my phone for repairs. I time period of 7-10 days was suggested. Almost a month later my phone has ...
Good day Could I please get a competent person to answer my question. The feedback received will determine if I remain or move to another service provider. I'm due for an upgrade. My upgrade number is populated in the *your policy or ID no* field. I'm on Anytime R100. The first 12 months I received ...