Hi I would like to complain about the poor service from the Woodmead MTN. I had returned 2 Samsung Galaxy S3 phones in the space of a month since upgrading my contract. I was issued with a new handset initally but it gave an issue with not starting up after I charged it. I took it in to the ...
I've upgraded my contract recently to the Blackberry Z10. Ever since i've received the phone, i have not been able to use the Blackberry App world. I phoned the 1555 number last night, they were helpful, but unfortunately after following their instructions, it still does not work. I went to the MTN ...
I am flabbergasted by the fact that youMTN allow to collect money fraudelently from my account when i havent subscribed to none of their services, Your patners EMMU or Opera Telecons have been debiting my account since November 2011 your agent tells me. I gave them no authority to debit my account ...
How long does it take to get an invoice from MTN. This morning was my fourth call to the MTN call centre (808). I have been begging for the call centre to send me my invoice for my data and telephone contract which i need to hand into our finance dept to process. Why does it take so long for MTN to ...
Hello. My name is Sicelo Masina. Am highly irritated with the service I received with regard to a MTN account which was opened under my name. I had asked Sibonelo from the branch in protea garden (Soweto) to assist me in logging a despute to close the account. He said that he would assist me and ...
This is so ridiculous it's almost funny, but seems this is only way MTN will respond. Veronica (REQ 1906326) responded to 1st complaint (14/03) about upgrade in Jan not processed. Seeing they disconnected BIS which is on my contract, I reported the issue was not resolved. I have sent emails to her, ...