To whom it may concern, I have open an account for a special MTN was running not too long ago regarding the Bundle and Laptop special. I did hit a problem due to the fact it is for the company (cc) and they said they need to check references or so. They promised to phone back but this was an empty ...
On the 19-02-2013 I submitted my phone to John Mokena (TFR4848645) at Maponya Mall, and on the 26-02-2013 I received an email from Karedi Motsau (HVRC Contact Centre Agent) saying that the shop only booked my phone on the 21-02-2013 and it was a day later of waaranty period. I booked my phone ...
Dear MTN I stopped dealing with your Randridge Mall Branch in December. This has been a headoffice issue since January and it is still unresolved! I have reference numbers, email correspondence and more recently a lady in the new business call centre, who took the time to assist me with a complaint ...
I recently took out a contract with MTN and am extremely frustrated with the service received. Firstly, it took MTN 2 Weeks to process my application due to 'backlog' issues. Secondly, my application form was clearly marked for desired debit order date as the 15th of every month. Needless to say ...
Long story short: I have 2 numbers on a contract. Went to Canal Walk (in Feb) to upgrade ONE number but the other was upgraded. Went back the next day to rectify the problem. End of the month the statement shows i was billed for BOTH numbers. So instead of a R700 bill, the account is R1100. In ...
Got a MTN Broadband Lite "uncapped" contract in July last year. Was slow at stages as i didn't notice the speed it was running because i had another service provider dongle that i was using most of the time. As the dongle's contract expired i noticed that the MTN service was very slow. I ...