I wrote a complaint to mtn concernig the problem that i had with the cellphone in first -6 hours. The cellphone was taken back to the store after one day i bought it on an upgrade contract. The manager checked the cellphone and agreed that the phone has a problem. I told manager that i am not ...
From 20/12/12 to 8/1/13 i was outside SA and i was roaming with my Mtn contract. I mainly used BBM and Whatsapp hoping it will cut my costs, only to be notified after getting a huge bill that these services are billable while roaming. Fair enough now i know. However my biggest complaint is that Mtn ...
My BB 9900 Bold went in for repairs on the 9th April, 2013, as it was freezing and switching off. Consultant said he would get back to me 7 days, which he did not. I had to call him, to which he responded that there is no news, try again in another 7 days. I had to call back for the second time, to ...
This MTN mentioned that they will contact me after my issue has been escalated. This was not done. Again MTN is showing incompetency by promising me as a customer they I will receive a call and has not had any response from them. I have cancelled my contract with MTN. I have forwarded my experience ...
I would like to thank Tyson for the quick contract renewal which was done over the phone and was much faster than what you get at a physical branch. He also arranged to have my Samsung Galaxy S4 delivered to me the very next day. Today he did a follow up call to make sure I was happy with ...
I have been a blackberry subscriber for quite some time, and i have been having problems with my signal for over 2 weeks now. I have to shut down my phone (every time I want to use it!) in order to have emails and bbm's come through. it doesn't even keep signal for five minutes, then the same story ...