I had (still have) a problem with my SIM card which I went to swop, paid my R1 and apparently that sim was faulty. I then went back to swop the card, was told to pay another R1 for another sim to which I said I did not understand why i had to pay again regardless of the amount as my the sim was ...
I cancelled my contract in February as it was due to end in March. I went to an MTN store and filled out the appropriate forms. I was billed in March which is fine. Then in April, there was no debit order and I assumed that my contract was cancelled. Now in May, I have a debit order for 3x my ...
Ek is 'n bitter ongelukkige MTN Klient! ek het 'n kontrak by Autopage oop gemaak in 2011. My kontrak eindig die einde van die jaar. Ek is vandag 2 Mei 2013 inkennis gestel nadat ek 'n oproep aan Autopage Montana gemaak het dat my kontrak verander het! Hoe werk dit? Ek het geteken vir 24 Maande op ...
I am not a contract subscriber and was wrong fully debited for airtime which has now emptied my bank account. I want for this to be reversed and a written apology sent to me. This experience has not only left me broke but has caused me to lose the trust I had with MTN after being a customer of a ...
For the past month I have been experiencing slow download speeds on my MTN Data contract. Speedtest suggests a constant speed of 200kbps. I have contacted MTN about their data speeds and they have failed to resolve it. I have now been forced to buy prepaid data form another provider, while paying ...
I was unknowingly subscribed to this service which now deducts my airtime everyday. I've tried calling the call centre to unsubscribe but I am told they are unable to do this. This is unacceptable and amounts to! Please ensure that I am unsubscribed and my airtime deducted to date is refunded. If ...