I've been liaising with Xolani at the MTN SBSA who advised that they have been trying to contact their supervisor Karabo without any luck. I took out a contract with MTN on the 02/04/13.I returned the Blackberry Z10 on the 04/04/13 as the phone had a fault which was within the 7 day warranty ...
MTN, i would like to lay my complain against Brendan Naidoo from your call centre. I called to query my delivery and to ask if it was possible to ask RTT not to deliver my phone anymore because of what i had gone through with them. If your calls are recoded for real i would like you guys to listen ...
I have a contact with Mtn for 3 yesrs now, 7 months ago i got an upgade of a 9900 blackberry. I have had to change my phone 4 times now as they were all factory defaults. I have taken my exchanged phone in 2 weeks ago and still waiting for a response. the repair centre feels i should still pay R389 ...
Went to MTN Alberton the other day to give notice of termination was impolitely told that I cannot give 20 working days notice as required as my contract still had 26 days to run. This is utter stupidity! I am giving them notice whats wrong with s few days before? Must I be there exactly on the 20 ...
I've placed a complained on the 9 April that I do not allow MTN to deduct fees for Content Charge as I don't subscribe to these type of SMS's and again there is a deduction this month. When I phoned the call center I was which was first put down in my ear then when I phoned back I spoke to Mathobo. ...
We returned this week from our holiday. Before we went overseas, we had a look at roaming rates and decided against it, because it is expensive. On our trip, I had roaming services wherever I went. I had a Apple iPhone and I switched off the "cellular data" and "data roaming" ...