The excessive data usage on the iphone 5 seems to be an Apple iOS problem. The problem for the consumer is that MTN want nothing to do with it. They maintain that the user is in fact using the data. I note that Verizon and other overseas carriers refund subscribers, as they all acknowledge that ...
I am livid with the service I have been getting from MTN - My son's BB was faulty, so we took it to the store in Obs, they in turn sent it to the repair center, we got a quote which was ridiculously high, so we declined their service. The insurance then told me to pay an access of 150 for the ...
I GAVE MY PHONE IN ON THE 29/4/2013 FOR A WARRANTY ASSESMENT AND HAVE HAD NO REPLY ON THE STATUS OF MY PHONE. Mike from the service centre forgot to send proof of purchase the phone was sent back from the repair centre to the service centre and now has been sent back to the repair centre and all I ...
Hi, I work at Standard Bank and therefore get some discounts on contracts. I renewed my contract and upgraded my phone on 2 May 2013. After the upgrade the consultant tried to check my data bundle and it looked like it had not been loaded so she said I should return to the shop if it still had not ...
Hi My neighbourhood experienced poor cell phone reception from MTN (Vodacom is fine) on both voice and data connectivity. Calls frequently break up, get dropped and data requests times out. I reported this issue to MTN via their website on 10 April 2013 with reference number 6447916 and I was told ...
I have been eligible for an upgrade since beginning of April. I want the new Blackberry Q10 but to no avail. Vodacom customers van already get that handset but seemingly MTN is once again far behind the competition so I am migrating over to another network. I phoned the MTN costumer helpline, MTN ...