I have had a MTN top up package for 2 years. I have decided after my 2 years that I am going to go over to prepaid and save money by not being on contract, well I was wrong. I cancelled my contract with MTN the 21st of May and they still took money off my account the 1st of June. Surely when one ...
I called the mtn call center enquiring about the new platform for email " my mtnloaded" - the filter rule for my email setup does not work on this new platform. I had given the call agent all the details of my query to have an email that is received in my inbox to stay in my inbox and ...
MTN are an irresponsible company that does not care about their customers. They are notorious for over charging and suspicious bills and this is just another example of a RIDICULOUS bill. If one does not pay the bill, your business literally stops running and customers are FORCED to pay. Our ...
I am on MTN pay as you go, I lost my blackberry I was on BIS, I replaced it with another blackberry when I tried to activate my BIS I was told that they no longer have the BIS but the Blackberry absolute service which expires in 60 days I activated it and I got 200 MB data which I tried to used for ...
I have been trying to submit my claim for my broken phone as per MTN's service center request and have been put on hold in 20 minute intervals, on the hour since 9am this morning. Everybody I have spoken to is unhelpful and unable to let me know when the "system" will be up and running ...
My Blackberry was handed in for repair 03 Jan 2012, 28 Feb 2012, 28 June 2012, 27 Dec 2012 and 15 May 2013. After 3 weeks I had to go to Menlyn Retail to ask what is the status on my phone repair only to be told I have to now while on contract have to give proof of purchase this after my phone was ...