Good day, I have submitted an enquiry/complaint on the MTN Service Provider website, on the 13th of May 2013. To date nobody has contacted me with regards to this. My reference for my logged complaint is 100039791. Time created was 13h04 on the 13th of May 2013. I would highly appreciate if ...
We have been billed R 800 more than usual this month and NO ONE at MTN can give us a break down statement as to why, they only thing they can tell us is its a transfer of ownership fee... HOW THE is a transfer fee R800??? They cant even prove to us that we signed for this or that they have told us ...
Dear MTN. My name is Kemong Mopedi. I just got off the phone with Ntombi, one of your call centre consultants. I understand that I couldn't get a sim swap done for whatever reasons. But while explaining to Ntombi that I last used my cellphone in the early hours of Sunday morning, she asked if I was ...
Please could someone assist me in the activation of my new mtn micro sim, I am a new customer and have phoned the activattion line a few times now and everytime it I enter my ID number and Sim number it tells me to hold for the operator and the call cuts off, This is so frustrating! ...
My debit order is set to go off on the 7th of each month, I now get paid earlier each month and wanted the debit order to go off on the 1st of the month, I went into the clearwater mall store and asked them to change it they were so LAZY they just stood still and said call the call centre, I tried ...
Contract end date was 28 Febr 2013. On the 18th of Febr 2013 I stated in writing that I would not be continuing with the contract after the end date. This was also confirmed with a consultant who called me shortly after, due to the contract ending soon. I assumed that the last debit for the account ...