Upgraded the phone on 2 / 3 June 2013 - the account increased from an average of R300 to in excess of R900. No reasonable explanation has been forthcoming from Melrose Arch who have lodged an inquiry and on two occasions I have lodged an inquiry for the increased charges with no feedback or ...
I have being trying to sort out my account with MTN for almost 2 months. I have sent correspondence to Musa Twala. I have reported on Hello Peter. I have sent e-mails directly to MTN. I have received e-mail correspondence from Barbara Mkhwanazi and Veronica saying they understand my frustration and ...
I renewed my contract 09/03/2013. iphone5. Cable supplied stopped working 2months ago. Contacted MTN via Facebook, no joy. Called call centre, explained issue, was told to go to the store & they would sort the cable out. I tried to call the store to speak with someone before going, lines were ...
I applied for a new line on my existing account with MTN on Friday the 28 June 2013. I had called the call center, completed the telephonic application and my contract was approved the following tuesday (ref num NS 4503548). During the application it was said that the phone will arrive between 5 - ...
The MTN shop in Riverside Boulevard Shopping center is stunning... but allas, yet again MTN head office advertises a bundle of a Samsung Galaxy S4 with a Samsung Tab 2... and guess what... since I started with MTN four years ago this October they are again out of stock and having a shortage!!! ...
Dear MTN I received my statements from MTN and noticed from May to date that I was invoiced for "Content Charges" in which I contacted MTN on 16 July 2013 to find out what this charge relates to. To my surprise, I was told that I have subscribed to a dating service? They could not even ...