My contract expires tomorrow 18/07/2013. I phoned at the end of June to give 30 days notice to cancel the contract, but they couldn't cancel it then because my contract runs from the 18th to the 17th of each month and that then wouldnt be 30 days notice. I was told I must phone on the day the ...
Working with MTN has been a nightmare. They refuse to fix my phone even when they actually responded to my complaint on Hellopeter (13:33 Mon 1 Jul) to say I should bring my phone in so it gets fixed. I still got it back and its still not switching on, when my only problem was the trackpad. I am ...
Beginning of June I took out the Galaxy S4 promotion on the Anytime200 contract that gives you R200 airtime, 200mb and 100smses a month for R399. I never received any invoice to let me know what my first installment would be, when the 1st of July came the amount went off was R1 100.00. As its now ...
Account #A4623921 Cell#0836688699 i got my data sim card 10 June13 and was told that the sim card will be activated in 24 hours. till today the sim card is not activated. i was at the branch twice and was refer to the technical support. technical support indicated on both visits that the sim was ...
I currently have a Galaxy S2, the phone fell, and broke, it costs R2000-00 to repair my phone. I can upgrade my contract in December 2013, so it is 5 months from now, so I thought I would try to buy off the 5 remaining months of my MTN contract, so I can upgrade now, instead of repairing the S2 for ...
I subscribed to a new MTN phone contract for my elderly mother. She was wanted to keep her phone number from a previous contract with another service provider. There were some issues to activate the sim card. Throughout the process Julia from the Sasolburg branch of MTN remained helpful, calm and ...