Firstly, it is not my style to publicly complain without attempting to resolve an issue first. But MTN has given me little choice, since they are not responding to my emails. I am currently overseas, and therefore, I requested that my cellphone contract be cancelled at the end of the contract ...
I cancelled my contract with MTN end 2012, they kept billing me. When I phoned they said but one line is still open, and I said I specified both numbers to be cancelled. They now cancelled both lines and there is a refund due to me. Last week (10 July) I was promised to have the money by 12, latest ...
I took my 6 month old Blackberry handset to MTN Woodlands Boulevard in Pretoria for a software upgrade and battery problem. A week later i found out that MTN had broken the phone. Somewhere between the store and their technical centre someone broke the phone. After much struggle of trying to get ...
Refer to ref Nomonde. REQ:2331613 we are still waiting for a call the last call received was on the 12/07/2013 around 17H28 to have the sim card processed ...
On Monday 15 July 2013 I phone through to the call centre of MTN Insurance to report a claim of my damaged cellphone. It was reported to the call centre agent and the person advised that Dumelo was appointed to the claim and would phone me in 24 hours. The reference number for the call is ...
MTN buying confidential customer data from Transunion for telemarketing campaigns as advised by Sethembile Mseleku and Zair Kasoojwe. This is not for sale without my permsission!!! Please stop breaching the POPI act!!! This was done for your Yellow Mobile Campaign. ...