We took out a contract with MTN Cellzone Thabazimbi for two services during end October 2012. I have taken over the administration of our business during the second week of June 2013 and noticed that we are paying for a third unauthorised service to the value of R 649.00 per month since November ...
I signed a 24 months phone contract which included a TV, after my contract term, MTN and its legal department couldn't terminate my contract even after I called them to terminate the contract. They continued the contract without my concern and I received no service from them (no airtime and no new ...
I booked my Nokia Lumia 610 in for warranty check on 16/06/2013 at the Westwood Mall shop. The form I have clearly states warranty check. What is the problem 5 weeks later no phone or any answer as to when the phone will be back. I was initially told 2 weeks after 2 weeks I enquired about my phone ...
I have been loading airtym the whole day. I keep loosing my airtym over R100 worth of airtym lost today, ur consultants don't even know wat they r doing, I asked for a supervisor, melusi advised me that there is no sup available, Like really now! I need ur assistance and I need my airtym now! ...
I'm still waiting for MTN to refund me for overcharging. My contract started in MARCH 2011, and ended in FEB 2013. I phoned in February and twice in March to confirm the end of my contract, but was then still billed for April 2013. My first bill included activation costs, but also pro rata for ...
My contract came to an end I decided to brave the latest BB Q10 on contract with MTN 11/06/2013. Being the first to buy this new handset at the one particular store in Cape town it was clear the consultant didn't know what she was selling me, had no idea what the product entailed either. To my ...