I have renewed my contract in February 2013 to a Samsung Note. Two weeks later I realized that this phone is not charging at all. I took it to the store and the lady (Busi) just booked it in for repairs. Job card 3461017. Second time doing the same thing, took it back, another lady (Brenda) book it ...
I took my BlackBerry Bold 9900 in on 20 may. I was told that the proses no longer takes 6 weeks and i would know whats happening within 10-12 working days. I went in after a week and was told that the phone can not be fixed and that they are waiting for stock. Waited for another week and phoned in ...
Following a complaint I logged with MTN of poor 3G signal in my house an assessment was made in May 2013 that I would require and qualify for installation of a booster antenna at no expense to myself. Within the same month I completed an application form for the same and submitted it but since then ...
As this is my third complaint about this matter, I will try my best to put it into plain English. I upgraded my contract 2 months ago. The promotion I took was the MTN anytime 200 which has R200 airtime, 200 SMS and 200MB data. None of my bundles were loaded and I was left to pay premium prices for ...
These guys are people in broad daylight. I cancelled, and settled in full, my account because of their terrible service and was assured that my bank account would not be debited at the first of this month. What happens? I check my records today and was debited R809 on the first. Seriously, do I ...
On the 10 of feb 2013 I changed my postal address for my account to be delivered to at the mtn shop in galleria and received an sms to say my details were changed. I never receiced my account for 3 months at my new address. I then phoned the call centre on 13 may and changed my bill to be delivered ...