I called MTN Direct on 20 June 2013 as my cellphone contract was coming to an end, and I wanted to upgrade the contract. I spoke to the call centre agent and upgraded to a Samsung Galaxy S4. I was then informed that all was well and that I would receive the phone within 48 hours. On 25 June 2013 I ...
I have a contract with MTN which I pay R329 per month. I am now almost into a year of this contract and I decided to take out another contract. I applied for it, today I get a call saying I must change my payment method to debit order because they cannot access my ITC record unless I do it. An if I ...
6 months ago I realized MTN never activated the data bundle on my account - I was paying for data from the first byte - after 4 months of fighting I received a cedit for that month but none for the subsequent months. Again I had to go to the service centre to try and resolve it - we pulled detailed ...
Mtn incoming mail service is buite werking vanaf Sondagaand en steeds buite werking. Ek het gister 2x geskakel en die call centre personeel het geen idee wanneer hulle weer e-posse sal kan ontvang nie. Dit is die 3 de keer dat Mtn my baie geld kos omdat ek 'n belastingkonsultant is en dit die ...
I was phoned and told that I qualify for an upgrade and that I fall in a certain bracket of upgrade and was going to receive a specific phone. They then proceeded to process the upgrade and send the new model of phone via the post. I then tried calling in to cancel this upgrade but was told that in ...
My fone s track pad has a fault and sent it through to MTN bela-bela, three times it came back the same way and to date I am still waiting for it. It has now become an inconivience to me as I ve been without a fone for 3 weeks now. ...