I am Complaining about a major Problem. I had a Sim Card with MTN for 16 years. 2 and a half years ago I took a Top up Contract out through One to One Foschini Group. The Contract ran its course and I decided not to renew it, not knowing I would lose my number. After 16 years of MTN and having the ...
Good Evening Please answer the following questions as honestly as possible: I would like to know why my statements at the end of each month always differ in amounts, even though I have top up contracts with a set amount to be debited each month? I would like to know why internet goes down every 20 ...
I recently applied for a contract at MTN Hatfield for a S4 mini. The staff explained my contract's T&Cs. However, the handset had writing on beneath the glass, which we didn't notice in-store. I returned it as I was told, "If there is an issue within 7 days, we'll swap it out ...
On the 6th of August I reported my MTN Broadband Lite internet (Cell number 0810491711) to [Email Removed] as follows: I am frustated with my MTN wireless router since few months ago now. I was trying to log a fault on your mtn site but after further frustration, the system didn't allow me with ...
I must applaud MTN in the sneaky manner in which they mislead and to their customers. On 20 July 2013 i had upgraded my contract which was already a year overdue for upgrade. This was due to me awaiting a handset to my liking. Upon visiting MTN and asking for the Samsung Galaxy S4 mini, i was told ...
I AM BEYOND OFF! SOMEOME HAS OPENED AN ACCOUNT AT MTN WITH ALL MY PERSONAL DETAILS! WHEN I WENT TO REPORT THIS MTN MADE IT OUT TO BE MY FAULT!!! THEY COULDNT PROVIDE ME WITH ANY DOCUMENTATION OR PROOF AS TO HOW THIS ACCOUNT WAS OPENED!!! THEY HAD ALL MY CORRECT DETAILS EXCEPT FOR PHYSICAL ADDRESS, ...